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Remote Support

We’re no longer using Teamviewer for remote support. We’re now using QuickAssist. You’ll be given connection details when we start a support call.

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CiviCRM

• CiviCRM Shortcodes for Wordpress
• CiviCRM with Smarty
• CiviCRM Wordpress Upgrade checklist
• Sending Contribution summary thank you letters

Google Suite

• Collaborating with Google Suite
• Create a Google Meeting
• Creating a Google account without a GMail address

Office 365

• "Importing" contacts into MS Teams
• Adding a Shared Folder (mailbox)
• Adding Sharepoint (and OneDrive) drives as local drives
• Connecting Outlook 2016 after MFA enabled
• Creating a Teams meeting
• enable/disable control of Lobby in MS Teams
• Getting Teams Call reports (PSTN)
• Installing Teams
• Migrating a personal drive to OneDrive
• Using Logitech Tap Room to join a non-Teams meeting
• Using the Polycom Trio w/ Teams
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Other

• Moodle

  • Editing automatic emails in Moodle

• Nexudus

  • Create a contract proposal in Nexudus

• WordPress

  • CiviCRM Shortcodes for Wordpress
  • CiviCRM Wordpress Upgrade checklist
  • Set up your wordpress site on dokku

• Create a contract proposal in Nexudus
• Discord chat & voice
• Editing automatic emails in Moodle
• QCYC Virtual Regatta primer
• Using the Polycom Trio w/ Teams
• ZeroTier for work networks
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Teams

• "Importing" contacts into MS Teams
• Creating a Teams meeting
• enable/disable control of Lobby in MS Teams
• Getting Teams Call reports (PSTN)
• How To Configure Click to Call Dialing from the Web to Work
• Installing Teams
• Play and share a meeting recording in Teams
• Using Logitech Tap Room to join a non-Teams meeting
• Using the Polycom Trio w/ Teams
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Zoom

• Zoom 101 - Desktop
• Zoom Audio & Original Sound
• Zoom Original Audio - phone and tablet

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