Start by opening the settings in Teams. In the Web and desktop client, you’ll find it in the “…” menu to the left of your profile pic (or initials). On mobile, tap on your profile pic or initials.

Then choose “Settings”. In the settings menu, choose “Calls” or “Calling” depending on the version. Lastly, scroll down to “Manage voicemail” and click on “Record a greeting” or “Change voicemail greeting.”

Of course it looks a little different in Mobile, but basically the same flow…

Ensure you logged in to the web portal at https://office.com/ with your work account and then navigate to the following web page: https://account.activedirectory.windowsazure.com/AppPasswords.aspx

You’ll be looking at a page like this:

Click on the “Create” button and give the app password a name when prompted:

A password will be created and you will be given the option to copy it. you should do so and put it somewhere safe (and not online) as you will never be able to see it again. If you lose it, you will have to delete it and make a new one.

Now return to Outlook and use that App Password in place of your actual password when adding or connecting to your account in Outlook.

The issue is that:

1. all presenters have the power to admit people from the lobby.
2. by default, all participants are presenters

We can’t change the fact that presenters are able to admit people from the lobby (at least not that I could find), but we can change the default status of participants so that they are not presenters.

There are two places you can control these settings:

1. the global (or custom) policy in Teams admin centre,
2. the Meeting Options in the meeting itself.

Change the global default

To change the defaults (which can still be overridden by the person setting up a particular meeting) visit the Teams Admin Centre and choose Meetings->Meeting Policies.

Then choose “Global (Org-wide default)” and press “Edit”. Scroll to the bottom of the resulting options page and click on the selector box beside “Roles that have presenter rights in meetings.”

You have three options. The default is “Everyone, but user can override”. The “user” is the account and meeting owner. You probably want to choose either “Everyone in the organization, but user can override” or “Organizers, but user can override.”

Once you have made your selection, don’t forget to save.

Making the change ad hoc in a meeting

Once the meeting has started, you can change the meeting-wide setting, by choosing the “…” menu, then “Meeting options.”

The Meeting options panel will open and you can change “Who can present?”

Lastly, you can change the status of a single participant by choosing the participant menu icon and then choosing to make the Attendee a Presenter (or vice versa).

2. Choose the “Add” button.

3. You will then be able to enter a number to phone out.
   1. You can also use the contacts button to phone people in the Conference Phone’s address book. 
4. Once you’re on the call you can add participants, mute the phone, hang up, put the call on hold, see all the participants, and access the dialpad. 
5. When you hang up the meeting will be ended for everyone. 
6. Reminder: this phone does not have a calling plan so you must use the “Meet Now” button

1. If the display is off, tap it to wake it up.
2. On the base screen (where upcoming meetings are displayed), choose “More”
3. Choose “Settings”
4. You will be prompted to enter an admin password. Enter the password you have been given. If there is no on screen keyboard, tap inside the password box to bring it up. You may need to try a few times.
5. You will now be on the Settings page.
6. Choose “Windows Settings”.
7. You will see a Windows login page that is defaulting to Skype (this is the Teams Account. Don’t choose this right now.
8. Choose “Administrator” and enter the same password again.
   You are now in a (relatively) normal Windows session and can use it as such. This is not private to you however, so be mindful both of your personal data (and that of your clients) and other other users who may follow you.
   Please be careful and don’t install anything except required meeting software here. You will likely want to use mouse and keyboard to make using this as a regular PC easier however, it will need to be plugged in to the pc behind the main display, so wireless devices are best. However, you may find things are a little jittery. Sit as close to the PC as is practical. The screen is split over the main display and the tap/touchscreen. You will not be able to choose things on the main screen using the touchscreen, you will definitely need a mouse for this.
9. Use Private (may be called InPrivate or Incognito) browsing in any browser you open so you don’t leave a trail of data and logged in accounts for others to find. You will find this option in the menu of your browser (usually at the top right of the browser).
10. Do not save any passwords.

After your meeting

1. Choose “logout” from the windows menu.
2. When you return to the main login screen, choose “Skype” and then “login” to return the device to its default state for Teams meetings.

This has been an issue of ongoing concern for more than two years. There is no really good answer to this and I am dumbfounded that this remains so awkward and piecemeal. However, Teams is quite an amazing environment in many ways and so we persist.

Add contacts with Teams (or Skype) accounts

It can be a little slow to respond, but once you enter an entire address into a new chat window, you should be offered the option to “search name@example.com externally” after it fails to find the person in your existing contacts. This will match on Teams accounts and also on Skype accounts. You cannot match Skype handles. Yes, you must enter the entire email address. There is no “type-to-search” here.

Add contacts with phone numbers

The only way to directly add phone contacts to Teams is one at a time, using “add contact” in the Calls->Contacts area (if you have a phone system and calling plan) or matching their Teams-associated email in a new chat (see above).

Adding groups of contacts

I’m assuming you have a bunch of contacts you want to import and aren’t already seeing in Teams. This is harder than it needs to be.

Teams shows contacts from three sources:

1. Your Office 365 Domain (Tenant) global directory. These are contacts for everyone in your organization and for any contacts added by your administrator.
2. Contacts in your Outlook Contacts file for the same account that have a name and phone number
3. Contacts you added manually to Teams via chat or Calls->Contacts.

Importing contacts to Outlook online

I will assume you don’t have control over your global directory and focus on getting your contacts into Outlook. Since you probably wouldn’t be here if your contacts were there, I’ll assume you have them stored somewhere else. You’ll need to export them from that place in a comma separated format (CSV).

Once you have a csv file, you can use the web-based Outlook (https://office.com) to do a pretty reliable import job, by switching to your “contacts” page and then choosing “Import contacts” from the “Manage” menu near the top right corner of the Outlook window.

From there, it’s simply a matter of choosing your csv file and letting Microsoft do the work.

It is theoretically possible to do with desktop Outlook using the File->Open & Export menu item, but I have had little luck. Let’s face it, Outlook on the desktop is a bloated, unreliable behemoth of software. It used to be only the second worst piece of software in wide distribution, but then Apple retired iTunes and elevated it to the number one spot of software misery. Desktop Outlook will catch up if you do the import online, so just do that.

Adding contacts to the Global Address List

A task for another day.

Log in to your Office 365 account at office.com. Choose the Outlook app, and look at the sidebar at left.

You need to right-click on the place in the sidebar that says “Folders” and then choose “Add shared folder”.

You will then be asked to enter the email address of the shared folder. Start to type it in the box and after 3 characters or so, options should begin to pop up.

NOTE: You may see other accounts here. These are other users and folders in your organization. You should not assume that you have access to accounts you see. You may even discover you can add them to your sidebar. However, you only actually have access to the content of accounts you have been granted permission to access.

Choose the correct account from the list and click “Add”:

Once the folder is added, it will be visible in your left-hand sidebar. If you can’t open it, then there is likely a permissions problem and you will need to contact either the folder owner or the site administrator to check your permissions.

It can take a few hours sometimes for permissions to propagate through the entire Office365 environment, so if the permissions were only just changed, be patient. However, if it’s a day later and you don’t have access, then something is wrong.

Be aware that you have to actually open the account with the arrow icon and click on “Inbox” to see messages. Merely clicking on the name will not show you the contents.